Monday, 30 January 2017

Can You Really Trust Your Web Analytics Reports?


At times, business managers find it hard to understand web analytics reports. More specifically, most executives tend to wonder why one report doesn't seem to match what they're seeing in a different data source. But if you want to gain proper insight from your web analytics reports, you need to properly understand digital metrics. Context Matters When looking at analytics reports, it's easy to think that the tools are designed to capture and report on every single interaction. This is however not the case. Analytics tools are meant to offer insight into overall trends, rather than exhaustive details for every individual. And overall trends are usually affected by minor data variations. This is the level of precision analytics tools are centered around. They're not meant to record individual interactions. Although it's possible to do this, client relationship management tools are more suitable for such levels of tracking. Does this Mean that Web Analytics are Useless? Absolutely not. You should remember that data forms the foundation which could either limit your ability to optimize your business or empower you to drag it to the next level. As such, what really matters is to improve accuracy and precision in the collection of data. So what can you do to make your data more trustworthy and useful? Iterative process: Creating reliable data is an iterative process, and you may not nail the insights you desire on your first attempt. You need to start somewhere and then keep refining your data to the point where it changes from being relevant to essential. Keep looking around your entity to see what could make your web analytics reports even more valuable. Analyze to identify shortcomings: Analyzing your data is crucial in spotting the flaws that affect quality. Close scrutiny allows you to identify issues that you otherwise couldn't spot if you were just scanning dashboards and reports. Accountability: Business teams should be held accountable for their results and also for adhering to internal processes and standards. This is crucial in ensuring digital initiatives are correctly tagged. Improper tracking techniques could impair your firm's ability to manage its performance, and should thus never be tolerated. Analytics data can easily be misused if one isn't very careful. Basically, you need to understand that data isn't inherently flawed; small errors are usually the result of imperfect execution. You should thus adopt an agile approach in the utilization of your analytics reports.

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Thursday, 12 January 2017

Harnessing Digital Advertising for Business Prosperity


Advertising, marketing and sales are the blood streams of any organisation. With the prevalence of the internet, advertising has not been the same. Organisations have to take up digital advertising in quest for greater visibility, market share and subsequently revenue. But what are the advantages of digital advertising to traditional advertising? What do institutions need in order to stay ahead of the curve? Advantages of Digital advertising With digital advertising, it is easier to target your adverts to your institution's preferred audience. This ensures that your advert has more return on investment and higher conversion rates. If you have different products, you have the opportunity to reach out to different audiences with their preferred products unlike in traditional advertising which has been compared to shooting in the dark and hoping to hit something. Digital advertising is also cheaper compared to traditional advertising. This means that the institution can run several campaigns concurrently. With digital advertising, it is easier and faster to correspond with the target audience and therefore it improves the customer experience significantly. The institution is able to answer questions, respond to product requests and solve any misunderstandings with clients easily. This enhances the brand equity and therefore greater client loyalty and retention. It is also easier to collect data from clients with digital advertising. This helps the institution to continually improve its offer to clients. Tracking the sales funnel Digital advertising helps the marketing team to track the sales and conversion funnel more effectively and therefore understand the whole process in depth. It also makes it easier for the team to understand what is working and what needs to be worked on. The open rates, click through rates, number of enquiries or responses, the most convenient time to send out communication to the audience can all be determined and recorded to check for improvements. Digital marketing and advertising allows the institution to experiment with different channels, different messages and different audiences. This not only helps in improving how the campaigns and adverts are put together but it also helps the marketers in understanding the pain points of the target clients better. Stay ahead of the curve Digital advertising enables institutions to engage, monitor and understand the clients better. A dedicated digital advertising team ensures that the institutions is constantly learning what works with their clients. It also gives companies a chance to see what the competitors are doing and therefore be at a position to plan in such a way that they are always ahead of the competitors. You can stand out from your competitors by employing digital advertising tactfully.

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